8 Tips for Communicating Bad News to Your Workforce

Communicating bad news — we all hate to do it, wish we never have to do it again, and yet recognize that there will inevitably be times when we need to do it. Whether it is announcing a reduction in force, a negative change in employee benefits or compensation, a discontinued strategy or product line, or some other disappointment or painful news, these are times that separate the engaging leaders from the mediocre ones.

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Cross-Generational Communications — How to Bridge the Gap to Engage Multiple Generations

We are in the early years of a fundamental demographic shift. What worked in the past will no longer be enough. In order to attract and keep top talent — and to influence their actions — you will need to change how you engage people.

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Nudgy — How to Influence People to Make an Optimal Choice in the ‘Moment of Truth’

In episode 136, I shared how there are three secrets to effective content as part of a leadership or workforce communication strategy: visual, sticky, and “nudgy.”

We discussed the first secret in episode 127, Let’s Get Visual: 6 Engaging Ways to Use Images. We discussed the second secret in episode 136, Sticky — 7 Keys to Making People Notice, Care, and Act.

But we don’t just want our communications to stick, we want to drive action. The final of the three secrets is Nudgy, and that’s our focus here in episode 128. “Nudgy” means we apply evidence-based insights from behavioral economics to help our communications influence people to make an optimal choice in the “moment of truth.”

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Sticky – 7 Keys to Making People Notice, Care, and Act

In a typical communication strategy, part of the plan involves leadership actions, but also involves communication content — words, images, videos, and so forth. You’ve probably heard the phrase Content Is King. You can do a great job with other aspects of your strategy, but if the content isn’t effective, you’ll fail to meet your objectives. Content is key to grabbing attention and getting people to think or act differently.

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No Joke: Using Humor for Effective Communications | with David Nihill

In honor of April Fool’s Day, a funny guest joins Jesse to discuss a seriously important topic … how to use humor to drive engagement in all of your communication opportunities.

David Nihill went from being deathly afraid of public speaking to hosting a business conference, regularly performing stand-up comedy, and winning storytelling competitions in front of packed houses. And he did it by learning from some of the best public speakers in the world: stand-up comedians.

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